Responding to COVID-19 Through Surveys of Public Servants

Public Adm Rev. 2020 May 27;10.1111/puar.13246. doi: 10.1111/puar.13246. Online ahead of print.


Responding to COVID-19 presents unprecedented challenges for public sector practitioners and addressing those challenges requires knowledge about the problems public sector workers face. This Viewpoint essay argues that timely, up-to-date surveys of public sector workers are an essential tool for identifying problems, resolving bottlenecks and enabling public sector workers to operate effectively during and in response to the challenges posed by the global pandemic. This article presents the COVID-19 Survey of Public Servants, which is currently rolled out in several countries by the Global Survey of Public Servants Consortium to assist governments in strategically compiling evidence to operate effectively during the COVID-19 pandemic. This article is protected by copyright. All rights reserved.