Audiology in the time of COVID-19: practices and opinions of audiologists in the UK

Int J Audiol. 2021 Apr;60(4):255-262. doi: 10.1080/14992027.2020.1814432. Epub 2020 Sep 10.

Abstract

Objective: To document changes in audiology practice resulting from COVID-19 restrictions and to assess audiologists' opinions about teleaudiology.

Design: A survey consisting of closed-set and open-ended questions that assessed working practices during the COVID-19 restrictions and audiologists' attitudes towards teleaudiology.

Sample: About 120 audiologists in the UK recruited via snowball sampling through social media and emails.

Results: About 30% of respondents said they had used teleaudiology prior to COVID-19 restrictions; 98% had done at the time of survey completion, and 86% said they would continue to do so even when restrictions are lifted. Reasons for prior non-use of teleaudiology were associated with clinical limitations/needs, available infrastructure and patient preferences. Respondents believe teleaudiology will improve travel, convenience, flexibility and scheduling, that it will have little/no impact on satisfaction and quality of care, but that it will negatively impact personal interactions. Concerns about teleaudiology focussed on communication, inability to conduct some clinical procedures and technology.

Conclusions: Respondents' experience with teleaudiology has generally been positive however improvements to infrastructure and training are necessary, and because many procedures must be conducted in-person, it will always be necessary to have hybrid-care pathways available.

Keywords: Tele-audiology/tele-health; hearing-aids; pediatric; tinnitus.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Attitude of Health Personnel*
  • Audiologists / psychology*
  • Audiology / trends*
  • COVID-19*
  • Female
  • Health Care Surveys
  • Humans
  • Male
  • Middle Aged
  • SARS-CoV-2
  • Telemedicine / trends*
  • United Kingdom