'You're not just a medical professional': Exploring paramedic experiences of overdose response within Vancouver's downtown eastside

PLoS One. 2020 Sep 28;15(9):e0239559. doi: 10.1371/journal.pone.0239559. eCollection 2020.

Abstract

Background: Overdose response has become an increasingly relevant component of paramedic practice, particularly in light of increased opioid overdose globally. Previous studies have noted gaps in our understanding regarding the unique challenges which paramedics face during this form of pre-hospital emergency care. The aim of this study is to explore and describe the ways in which paramedics experience overdose response, specifically within a community markedly affected by the overdose crisis.

Methods: Ten participants were recruited from a single ambulance station located in an urban center in Western Canada. Two rounds of semi-structured individual interviews were conducted, and data saturation was found to have been reached. Verbatim transcripts were produced and subject to two rounds of descriptive and pattern coding. A second researcher reviewed all of the codes, with disagreements being handled by discussion until agreement was obtained. Themes were identified, along with a Core Category which seeks to describe the underlying dynamics of overdose response represented in our data. The concept of a Core Category was borrowed from Grounded Theory methodology.

Findings: Five major themes were identified: Connecting with patients' lived experiences; Occupying roles as clinicians and patient advocates; Navigating on-scene hazards; Difficulties with transitions of care; and Emotional burden of the overdose crisis. A core category was identified as One's capacity to help.

Conclusions: This research contributes to existing literature on overdose response by specifically examining paramedic experiences during this form of emergency care. While paramedics felt highly confident in providing clinical care, their capacity to address underlying causes of drug use was understood as much more limited. Participants found ways to address this lack of control, along with feelings of frustration, by trying to understand patient perspectives and adopting empathetic attitudes.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Allied Health Personnel / statistics & numerical data*
  • Ambulances / statistics & numerical data
  • Canada
  • Drug Overdose / diagnosis*
  • Emergency Medical Services / statistics & numerical data
  • Emergency Medical Technicians / statistics & numerical data
  • Emergency Service, Hospital / statistics & numerical data
  • Female
  • Humans
  • Male
  • Middle Aged
  • Professionalism
  • Qualitative Research
  • Substance-Related Disorders / diagnosis

Grants and funding

This project was supported by a grant from the Mach-Gaensslen Foundation to JWY. The funder had no role in the study design, data collection, analysis, decision to publish, or preparation of the manuscript. There was no specific grant number associated with the support. http://mach-gaensslen.ca/