Medical and health informatics services during and after the COVID-19 pandemic should be virtual, tailored, responsive and interactive: a case study in Belgium

Health Info Libr J. 2021 Mar;38(1):66-71. doi: 10.1111/hir.12330. Epub 2020 Oct 28.

Abstract

This is part of a new series in this regular feature regarding trends in the provision of information by health science libraries. By sharing expertise and drawing together relevant trends the series intends to serve as a road map for both health science librarians and health informatics professionals. This article shows how a medical and biomedical research library changed practices, and reassessed user needs for the COVID-19 emergency. Discusses changes to online education (and collaborative working) to provide user-friendly services, researcher support tailored to need and re-visioning library space. J.M.

Keywords: Europe, western; case reports; data management; education and training; higher education; information literacy.

MeSH terms

  • Belgium
  • COVID-19
  • Humans
  • Information Storage and Retrieval / statistics & numerical data*
  • Librarians / statistics & numerical data*
  • Libraries, Digital / organization & administration*
  • Libraries, Medical / organization & administration*
  • Medical Informatics / organization & administration*