How long and how much? Wait times and costs for initial private child mental health appointments

J Paediatr Child Health. 2021 Apr;57(4):526-532. doi: 10.1111/jpc.15253. Epub 2020 Nov 10.

Abstract

Aim: To determine: (i) wait times and out-of-pocket costs for children attending private specialists for initial mental health appointments; and (ii) whether these differed between specialists working in metropolitan versus rural areas and in low, medium and high socio-economic areas.

Methods: Prospective secret shopper study whereby a researcher posed as a parent seeking an appointment for her child with anxiety or attention-deficit/hyperactivity disorder. We contacted 317 private paediatrician, psychiatrist and psychologist practices in Victoria and South Australia between 12 March and 5 May 2019.

Results: One third (29.8%) of private practices were closed to new referrals. The average wait times for paediatricians, psychiatrists, and psychologists were 44, 41 and 34 days, respectively. Average out-of-pocket costs quoted were AU$120 for paediatricians, AU$176 for psychiatrists and AU$85 for psychologists.

Conclusion: Parents face extensive wait times and substantial out-of-pocket costs when seeking private mental health services for their child.

Keywords: child; cost; health service; mental health; wait time.

MeSH terms

  • Appointments and Schedules
  • Child
  • Female
  • Health Services Accessibility
  • Humans
  • Mental Health*
  • Prospective Studies
  • South Australia
  • Victoria
  • Waiting Lists*