Case management for frequent emergency department users: no longer a question of if but when, where and how

Affiliations

• ¹ Department of Medicine, Cumming School of Medicine, University of Calgary, HSC 1410, 3330 Hospital Drive, Calgary, AB, T2N 4N1, Canada. Mary.malebranche@ucalgary.ca.
• ² Department of Vulnerabilities and Social Medicine, Center for General Medicine and Public Health (Unisanté), University of Lausanne, Canton of Vaud, Lausanne, Switzerland. Mary.malebranche@ucalgary.ca.
• ³ Department of Vulnerabilities and Social Medicine, Center for General Medicine and Public Health (Unisanté), University of Lausanne, Canton of Vaud, Lausanne, Switzerland.
• ⁴ Department of Family Medicine and Emergency Medicine, Université de Sherbrooke, Sherbrooke, QC, Canada.
• ⁵ Centre de Recherche du CHUS, Sherbrooke, QC, Canada.