Factors Associated With Job Satisfaction in Medical Oncology Practices: Results From a Multisite Survey

J Nurs Adm. 2021 Apr 1;51(4):200-205. doi: 10.1097/NNA.0000000000000998.


Objective: The aim of this study was to examine the factors influencing job satisfaction of nurses, physicians, and advanced practice providers in ambulatory oncology settings.

Background: Job satisfaction is essential to clinician well-being and quality of care.

Methods: In 2017, clinicians from 29 ambulatory medical oncology practices completed anonymous paper questionnaires that examined job satisfaction, clinician-to-clinician communication, and perceptions of patient safety. Linear regression, adjusted for clustered observations, examined the relationship between job satisfaction, clinician communication, and patient safety perceptions.

Results: Of 280 respondents (response rate of 68%), 85% reported that they were satisfied or very satisfied with their current position. Patient safety and accuracy of clinician communication were positively and significantly associated with job satisfaction.

Conclusions: Although most surveyed clinicians were satisfied, 15% were dissatisfied and reported communication and safety concerns. Leadership efforts to strengthen clinician communication actions and develop positive safety cultures are promising strategies to promote clinician well-being and high-quality cancer care.

MeSH terms

  • Adult
  • Attitude of Health Personnel
  • Female
  • Humans
  • Interprofessional Relations
  • Job Satisfaction*
  • Male
  • Medical Oncology / organization & administration*
  • Medical Staff, Hospital / psychology*
  • Middle Aged
  • Nursing Staff, Hospital / psychology*
  • Patient Care Team / organization & administration*
  • Patient Safety / statistics & numerical data
  • Quality of Health Care