Work-related burnout among personnel at a university hospital: identifying quantitative and qualitative differences using latent class analysis

J Ment Health. 2021 Jun;30(3):388-399. doi: 10.1080/09638237.2021.1922635. Epub 2021 May 8.

Abstract

Background: Burnout among hospital personnel is frequent and has impacts on the quality of care. Monitoring is important, but there is a lack of specificity for individual patterns of burnout syndromes.

Aims: This study aimed to identify specific burnout profiles in a hospital setting.

Method: Using job satisfaction data from a survey of 4793 hospital personnel, we performed a latent class analysis on the work-related items of the Copenhagen Burnout Inventory (CBI). Total burnout score, job satisfaction and work-related variables were compared across classes.

Results: Five latent work-related burnout profiles were revealed, including a high-risk class (9.5% of participants) and two classes with similar total CBI scores: a high-fatigue class (6%), including young administrative personnel who reported less pleasure at work but a better work-life balance, and an emotional-exhaustion class (13.1%), including older healthcare personnel who were more satisfied at work and could use their skills appropriately. Finally, personnel in the high-risk class were younger healthcare professionals, reporting lower job satisfaction, poorer working conditions and less respect from their direct hierarchy.

Conclusions: The risk and type of burnout depended on personnel's characteristics and their social and work environments. Tailored interventions should be used to address these different profiles.

Keywords: Burnout; Copenhagen Burnout Inventory; emotional exhaustion; healthcare personnel; latent class analysis.

MeSH terms

  • Burnout, Professional* / epidemiology
  • Hospitals
  • Humans
  • Job Satisfaction
  • Latent Class Analysis
  • Surveys and Questionnaires
  • Workplace