What works when: mapping patient and stakeholder engagement methods along the ten-step continuum framework

J Comp Eff Res. 2021 Aug;10(12):999-1017. doi: 10.2217/cer-2021-0043. Epub 2021 Jun 4.

Abstract

Aim: This study provides a recommended 'patient engagement translation table' that identifies evidence-based methods for meaningful patient engagement along a ten-step framework for continuous engagement. Materials & methods: We used a mixed methods research design to collect data on preferred engagement methods, including an environmental scan of available literature, interviews and focus groups with patient-centered outcomes research stakeholders to match methods with research steps and a modified Delphi process with subject matter experts to create the final translation table. Results: Evidence-based engagement methods included community partnerships, focus groups, interviews, meetings, sharing print materials, social media, storytelling, surveys and including patients as research team members. Conclusion: Our recommended patient engagement translation table is designed to assist investigators in determining appropriate engagement methods for meaningful interactions with stakeholders.

Keywords: comparative effectiveness research; patient engagement; patient-centered outcome research.