Psychological Impact of Masks and Infection-Prevention Plastic Partitions on Anxiety for Infection and Patient-Doctor Relationships During the COVID-19 Pandemic

Prim Care Companion CNS Disord. 2021 Jul 8;23(4):21m02921. doi: 10.4088/PCC.21m02921.

Abstract

Objective: To investigate the impact of masks and plastic partitions on patient-doctor communication and subjective anxiety for infection in patients with psychiatric disorders.

Methods: Subjects were patients who visited a psychiatric clinic in Japan from April 27 to August 31, 2020. Anxiety of being infected and the psychological barrier to communication were evaluated on a 5-point scale.

Results: The final analysis included 425 patients. Most participants answered that there was no change with regard to communication when the doctor was wearing a mask (n = 353, 91.0%) or using a plastic partition (n = 318, 82.8%). Most participants responded that anxiety for being infected was very mild, a little mild, or not changed by the doctor wearing a mask and using a plastic partition. Most participants felt significantly less anxiety with the doctor wearing a mask/using a plastic partition before than after the state of emergency declaration (P = .005 for mask and P < .001 for plastic partition). Participants in the older age range felt significantly higher anxiety compared to those in the younger and middle age range groups from doctors wearing masks (P < .001) and compared to those in the middle age range group from plastic partitions (P = .001).

Conclusions: Use of masks and plastic partitions in psychiatric practice is recommended, as it may result in reduction of anxiety for infection without affecting patient-doctor communication in patients with psychiatric disorders. The generalizability of the results of the present study should be tested.

MeSH terms

  • Adolescent
  • Adult
  • Aged
  • Anxiety / psychology*
  • Attitude to Health*
  • COVID-19 / prevention & control*
  • Communicable Disease Control*
  • Female
  • Hospitals, Psychiatric
  • Humans
  • Male
  • Masks*
  • Mentally Ill Persons / psychology*
  • Middle Aged
  • Outpatient Clinics, Hospital
  • Physician-Patient Relations*
  • Protective Devices*
  • Young Adult