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. 2021;69(6):3367-3389.
doi: 10.1007/s11423-021-10045-0. Epub 2021 Aug 27.

Exploring students' learning experience in online education: analysis and improvement proposals based on the case of a Spanish open learning university

Pablo Rivera-Vargas  1   2 , Terry Anderson  3 , Cristina Alonso Cano  1
Affiliations

Exploring students' learning experience in online education: analysis and improvement proposals based on the case of a Spanish open learning university

Pablo Rivera-Vargas et al. Educ Technol Res Dev. 2021.

Abstract

Not surprisingly, the number of online universities continues to expand-especially in Covid-19 times. These institutions all offer "online education" with diverse institutional, technological, and pedagogical processes. However, a fundamental element has to do with the experience of the students, and how they adapt to the educational model of the online university in which they are studying. In this article, we present the main results of the case-study developed in one of the most historical and relevant virtual universities in an international context. We have explored and analysed the process of adaptation to the educational model by the student body, and their perceptions of their interactions with the pedagogical, institutional, and technological elements designed to support their learning. Qualitative and quantitative methods are used to gather and analyse the data. From 1715 students who participated in the survey and the perceptions of 30 students individually interviewed, the results show positive evaluations regarding the integration and adoption of technological competencies, and also, that the online education generally serves as a responsive model to the emergent needs of the learner. However, the results also show that students have important concerns regarding the pedagogical and institutional support provided.

Keywords: Autonomous learning; Competences in digital technologies; Digital divide; Online education; Student support.

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Conflict of interest statement

Conflict of interestThe authors declares that they have no conflict of interest.

Figures

Fig. 1
Fig. 1
I consider that studying at the UOC using online education technologies has allowed me to gain new technological competences. According to discipline (%)
Fig. 2
Fig. 2
I consider that studying at the UOC under the online education modality has allowed me to assimilate new technological competences. According to Age (%)
Fig. 3
Fig. 3
With the lifestyle I have, it was very difficult for me to study in person. (%)
Fig. 4
Fig. 4
If the continuous assessment model did not exist (through the CET), I could not study at the UOC (%)
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