Work Stress Hampering Employee Performance During COVID-19: Is Safety Culture Needed?

Farida Saleem; Muhammad Imran Malik; Saiqa Saddiqa Qureshi

doi:10.3389/fpsyg.2021.655839

Work Stress Hampering Employee Performance During COVID-19: Is Safety Culture Needed?

Front Psychol. 2021 Aug 26:12:655839. doi: 10.3389/fpsyg.2021.655839. eCollection 2021.

Authors

Farida Saleem¹, Muhammad Imran Malik², Saiqa Saddiqa Qureshi³

Affiliations

¹ Department of Management, College of Business Administration, Prince Sultan University, Riyadh, Saudi Arabia.
² Department of Management Science, COMSATS University Islamabad, Attock, Pakistan.
³ Department of Business Administration, Fatima Jinnah Women University, Rawalpindi, Pakistan.

Abstract

During uncertain situations, such as the COVID-19 partial lockdown, maintaining satisfactory levels of employee performance (EP) is an important area of concern for many organizations. The current study examines the relationship of work stress due to COVID-19 (COVID-19 STR) and EP. Using social exchange theory (SET), safety culture (SC) is presented as a moderator for stress and performance relationships. A sample of 213 bank employees was collected using a convenient sampling method. Data were analyzed using stepwise linear regression and PROCESS Macro by Hayes (2013). Results revealed that COVID-19 STR has a negative impact on task and contextual performance (CP) and a positive impact on adaptive performance (AP). Similarly, the prevalence of SC significantly moderates the stress and performance relationships.

Keywords: COVID-19; employee performance; safety culture; social exchange theory; work stress.