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. 2021 Apr:94:102824.
doi: 10.1016/j.ijhm.2020.102824. Epub 2020 Dec 25.

Responses to COVID-19: The role of performance in the relationship between small hospitality enterprises' resilience and sustainable tourism development

Abu Elnasr E Sobaih  1   2 , Ibrahim Elshaer  1   3 , Ahmed M Hasanein  2 , Ahmed S Abdelaziz  2
Affiliations
Free PMC article

Responses to COVID-19: The role of performance in the relationship between small hospitality enterprises' resilience and sustainable tourism development

Abu Elnasr E Sobaih et al. Int J Hosp Manag. 2021 Apr.
Free PMC article

Abstract

Tourism is one of the hardest-hit industries by the global pandemic of Novel Coronavirus (COVID-19). Small tourism enterprises have been heavily affected and have had difficulty in business recovery. This research is an early attempt to explore the direct impact of small hospitality enterprises' resilience on sustainable tourism development as well as indirect impact through performance. A pre-tested questionnaire survey was self-administered to owner-managers of small hospitality enterprises in Greater Cairo, Egypt. The results of structural equation modeling (SEM) using AMOS showed a positive, direct, and significant impact of resilience (planned and adaptive) on sustainable tourism development and indirect influence through performance. The results of the multi-group analysis showed that enterprise type has a significant effect on the results, where restaurant owner-managers expressed more resilience than their hotel counterparts. Several theoretical (for scholars) and practical implications for tourism policy-makers and owner-managers have been discussed and elaborated.

Keywords: COVID-19 pandemic; Enterprise performance; Enterprise resilience; Planned and adaptive resilience; Small hospitality enterprises; Sustainable tourism development.

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Fig. 1
Fig. 1
The research conceptual framework.
Fig. 2
Fig. 2
The structural model.
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