A New Approach to Enhancing Engagement in eHealth Apps

Ingrid Oakley-Girvan; John P Docherty

doi:10.2196/38886

A New Approach to Enhancing Engagement in eHealth Apps

Interact J Med Res. 2022 Nov 9;11(2):e38886. doi: 10.2196/38886.

Authors

Ingrid Oakley-Girvan^#¹, John P Docherty^#²

Affiliations

¹ Research, Value and Strategy, Medable Inc, Palo Alto, CA, United States.
² Weill Cornell Medical College, White Plains, NY, United States.

^# Contributed equally.

PMID: 36279587
PMCID: PMC9685510
DOI: 10.2196/38886

Abstract

This viewpoint presents a 3-phase conceptual model of the process of user engagement with eHealth apps. We also describe how knowledge gleaned from psychosocial, behavioral, and cognitive science can be incorporated into this model to enhance user engagement with an eHealth app in each phase of the engagement process.

Keywords: adherence; app design; apps; attrition; eHealth; user engagement; user experience.

©Ingrid Oakley-Girvan, John P Docherty. Originally published in the Interactive Journal of Medical Research (https://www.i-jmr.org/), 09.11.2022.