One of the foundations of effective and good oncological treatment is proper communication between the medical staff and the patient. In the face of the observed increase in the level of awareness and education of the society, there is also a growing need to provide patients with as much information about their health as possible. Quality of life is more and more often pointed to, not just the quantity of life. Proper communication, both within the facility and with external entities, is considered an important factor in improving the quality of life. The aim of the article is to briefly present the principles of effective communication in healthcare entities. The paper pays attention to verbal and non-verbal communication. The importance of constructive communication was emphasized and the negative features of communication were presented. The purpose of this article is to recall the general principles of communication and the problems encountered in this area, the constant updating of which should serve not only patients, but also people who are responsible for providing oncological care. This work also aims to indicate the application of psycho-oncology in oncology.
Keywords: communication; oncology; psycho-oncology.
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