Primary and Community Care Mapping: Helping Communities Collaboratively Plan Health Services in a Patient-Centred Manner

Healthc Q. 2023 Jan;25(4):41-48. doi: 10.12927/hcq.2023.27018.


Primary care, a core feature of sustainable, high-quality healthcare systems, is undergoing significant system changes across Canada. Complex system change often fails without active implementation support. Primary and Community Care (PACC) Mapping is a rapid co-design method that helps community stakeholders engage in planning at various stages of their change. PACC Mapping has been used in multiple provinces for a range of areas, from maternity care to vaccine planning. This paper outlines the PACC Mapping approach, early experiences and scaling through training facilitators.

MeSH terms

  • Canada
  • Community Health Services
  • Delivery of Health Care
  • Female
  • Humans
  • Maternal Health Services*
  • Pregnancy