Social impact assessment (SIA) of the Tamale viaduct project in Ghana: Stakeholders management practices, better or worse?

Heliyon. 2023 Mar 8;9(3):e14249. doi: 10.1016/j.heliyon.2023.e14249. eCollection 2023 Mar.


Studies have been done in many different fields on how to manage stakeholders, which shows how important it is to put the stakeholder at the center of any program or project. The study looks at the Social Impact Assessment (SIA) of the Tamale viaduct project. The sample size was established using the results of a census. Data was gathered using a key informant interview guide and structured questionnaires using a snowball sampling technique. Out of 128 affected respondents, 120 questionnaires responded to the tools, and three key informant interviews were conducted with significant stakeholders. The analyses show that many communication channels were employed to get in touch with the project's affected stakeholders. Although they were frequently involved, the stakeholders were not allowed to contribute to the decision-making process. The respondents viewed prioritizing the stakeholders, creating a plan for stakeholder involvement, and planning communication as the most effective stakeholder management techniques. Communication problems were cited as a major obstacle to interacting with the stakeholders.

Keywords: Challenges; Social impact assessment; Stakeholder management; Strategies; Tamale metropolis; Viaduct.

Publication types

  • Review