An electronic health record system implementation in a resource limited country-lessons learned

Sayed K Ali; Haroon Khan; Jasmit Shah; K Nadeem Ahmed

doi:10.1177/20552076231203660

An electronic health record system implementation in a resource limited country-lessons learned

Digit Health. 2023 Sep 20:9:20552076231203660. doi: 10.1177/20552076231203660. eCollection 2023 Jan-Dec.

Authors

Sayed K Ali¹, Haroon Khan², Jasmit Shah³, K Nadeem Ahmed⁴

Affiliations

¹ Department of Medicine, Aga Khan University, Nairobi, Kenya.
² Department of Medicine, Aga Khan University, Karachi, Pakistan.
³ Brain and Mind Institute, Aga Khan University, Nairobi, Kenya.
⁴ Global Chief Information Medical Officer (CMIO), Aga Khan University, Karachi, Pakistan.

Abstract

Electronic health records have revolutionized the medical world by improving medical care, refining provider documentation, standardizing care, and minimizing sentinel events. Successful implementation of electronic health records remains a daunting task and requires careful strategic planning and buy-in from key stakeholders. Much has been published in resource-rich settings and high-income countries about implementations of electronic health records. However, little is known about the experience in resource-limited settings where challenges remain unique and distinct from other parts of the world. Our intention is to share lessons learned during implementation of a web-based electronic health record at a tertiary care center in Kenya.

Keywords: Africa; Electronic health record; implementation; low middle income country; resources.