Identifying Barriers and Facilitators to Veterans Affairs Whole Health Integration Using the Updated Consolidated Framework for Implementation Research
- PMID: 38147581
- PMCID: PMC11065588
- DOI: 10.1097/JHQ.0000000000000419
Identifying Barriers and Facilitators to Veterans Affairs Whole Health Integration Using the Updated Consolidated Framework for Implementation Research
Abstract
Background: Veterans Affairs (VA) implemented the Veteran-centered Whole Health System initiative across VA sites with approaches to implementation varying by site.
Purpose: Using the Consolidated Framework for Implementation Research (CFIR), we aimed to synthesize systemic barriers and facilitators to Veteran use with the initiative. Relevance to healthcare quality, systematic comparison of implementation procedures across a national healthcare system provides a comprehensive portrait of strengths and opportunities for improvement.
Methods: Advanced fellows from 11 VA Quality Scholars sites performed the initial data collection, and the final report includes CFIR-organized results from six sites.
Results: Key innovation findings included cost, complexity, offerings, and accessibility. Inner setting barriers and facilitators included relational connections and communication, compatibility, structure and resources, learning centeredness, and information and knowledge access. Finally, results regarding individuals included innovation deliverers, implementation leaders and team, and individual capability, opportunity, and motivation to implement and deliver whole health care.
Discussion and implications: Examination of barriers and facilitators suggest that Whole Health coaches are key components of implementation and help to facilitate communication, relationship building, and knowledge access for Veterans and VA employees. Continuous evaluation and improvement of implementation procedures at each site is also recommended.
Copyright © 2023 National Association for Healthcare Quality.
Conflict of interest statement
The authors declare no conflicts of interest.
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References
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- US Department of Veterans Affairs. Whole Health Library. Updated July 29, 2021. Available at: https://www.va.gov/WHOLEHEALTHLIBRARY/about/index.asp. Accessed December 22, 2022.
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- National Center for Complimentary and Integrative Health. Complementary, alternative, or integrative health: What’s in a name? Updated April 2021. Available at: https://www.nccih.nih.gov/health/complementary-alternative-or-integrativ.... Accessed January 14, 2023.
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- US Department of Veterans Affairs. About VHA. Updated August 15, 2022. Available at: https://www.va.gov/health/aboutvha.asp. Accessed May 31, 2023.
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