Artificial Intelligence in Healthcare: Balancing Technological Innovation With Health and Care Workforce Priorities

Abi Sriharan; Ellen Kuhlmann; Tiago Correia; Farhang Tahzib; Katarzyna Czabanowska; Marius-Ionuț Ungureanu; Bernadette Nirmal Kumar

doi:10.1002/hpm.3927

Artificial Intelligence in Healthcare: Balancing Technological Innovation With Health and Care Workforce Priorities

Int J Health Plann Manage. 2025 Jul;40(4):987-992. doi: 10.1002/hpm.3927. Epub 2025 Mar 12.

Authors

Abi Sriharan^{1

2}, Ellen Kuhlmann^{3

4}, Tiago Correia^{4

5}, Farhang Tahzib⁶, Katarzyna Czabanowska^{7

8}, Marius-Ionuț Ungureanu^{4

9

10}, Bernadette Nirmal Kumar^{11

12

13}

Affiliations

¹ Krembil Centre for Health Management and Leadership, Schulich School of Business, York University, Toronto, Canada.
² Dalla Lana School of Public Health, Institute for Health Policy, Management and Evaluation, University of Toronto, Toronto, Canada.
³ Institute for Economics Labour and Culture, Goethe-University Frankfurt, Frankfurt, Germany.
⁴ WHO Collaborating Center for Health and Care Workforce Policies and Planning, Instituto de Higiene e Medicina Tropical, IHMT, Universidade Nova de Lisboa, UNL, Lisbon, Portugal.
⁵ Global Health and Tropical Medicine, Associate Laboratory in Translation and Innovation Towards Global Health, Instituto de Higiene e Medicina Tropical, Universidade Nova de Lisboa, Lisboa, Portugal.
⁶ Public Health Ethics Committee, Faculty of Public Health, London, UK.
⁷ Department of International Health, Care and Public Health Research Institute (CAPHRI), FHML, Maastricht University, Maastricht, the Netherlands.
⁸ Faculty of Health Sciences, Institute of Public Health, Jagiellonian University, Krakow, Poland.
⁹ Department of Public Health, School of Political, Administrative and Communication Sciences, Babeș-Bolyai University Cluj-Napoca, Cluj-Napoca, Romania.
¹⁰ Center for Health and Care Workforce Research and Policy, School of Political, Administrative and Communication Sciences, Babeș-Bolyai University Cluj-Napoca, Cluj-Napoca, Romania.
¹¹ Division for Health Services, Norwegian Institute of Public Health, Oslo, Norway.
¹² Empower School of Health, Haryana, India.
¹³ Dhulikhel Hospital, Kathmandu University, Kathmandu, Nepal.

Abstract

Artificial Intelligence (AI) has emerged as a transformative force in healthcare, offering significant potential to address workforce challenges and improve patient outcomes. This perspective article presents a framework for responsible AI innovation, emphasising ethical governance, responsible leadership and a commitment to human-centred AI. It provides guidance for healthcare organisations to position AI as a strategic enabler, augmenting the health and care workforce and fostering sustainable, patient-centred advancements in healthcare.

Keywords: AI governance; artificial intelligence; equity in healthcare; health and care workforce; human‐centred AI; patient‐centred care; responsible leadership.

MeSH terms

Artificial Intelligence* / ethics
Delivery of Health Care* / organization & administration
Health Priorities*
Health Workforce* / organization & administration
Humans
Inventions*
Leadership

Grants and funding

Connaught Fund