Consumer demand for patient-oriented pharmacy services

Am J Public Health. 1984 Jun;74(6):609-11. doi: 10.2105/ajph.74.6.609.


The purpose of this study was to investigate the extent of consumer demand for patient-oriented pharmacy services. Data, collected via a self-administered questionnaire distributed to 300 households, were analyzed using Kruskal's program for additive conjoint analysis. The results indicate substantial consumer demand for making advisory services available on request, moderate demand for provision of patient medication records, and little demand for voluntary provision of advisory services.

MeSH terms

  • Counseling
  • Health Services Needs and Demand*
  • Health Services Research*
  • Humans
  • North Carolina
  • Patient Education as Topic
  • Pharmaceutical Services*
  • Surveys and Questionnaires