The workload of a commercial deputizing service

J R Coll Gen Pract. 1977 Apr;27(177):209-11.

Abstract

The analysis of 1,098 calls to a commercial deputizing service during a period of four weeks is described. Approximately 20 per cent of the calls were for illnesses considered potentially life-threatening while in 22 per cent telephone advice was given and the patient was not visited by the deputy on call.

MeSH terms

  • Adolescent
  • Adult
  • Aged
  • Child
  • Child, Preschool
  • Family Practice*
  • Female
  • Humans
  • Infant
  • Infant, Newborn
  • Male
  • Middle Aged
  • Practice Management, Medical*
  • Retrospective Studies
  • United Kingdom
  • Workforce