Objectives: This study examined hospital administrators' experiences with the National Practitioner Data Bank.
Methods: One hundred forty-nine rural hospital administrators completed questionnaires assessing their perceptions of the data bank.
Results: Nearly 90% of respondents rated the data bank as an important source of information for credentialing. Three percent indicated it had directly affected privileging decisions; 43% and 34%, respectively, believed the costs exceeded or equaled the benefits. Twenty percent reported changes that could decrease disciplinary action reports to the data bank.
Conclusions: While the National Practitioner Data Bank is an important source of information to rural hospitals, it may, affect few credentialing decisions and motivate behavioral changes that could have a paradoxical effect on quality assurance.