Dentist-patient communication: a review of relevant models

Acta Odontol Scand. 1997 Apr;55(2):116-26. doi: 10.3109/00016359709115403.

Abstract

A review of the literature on dental treatment was conducted and models presented of the doctor/dentist-patient relationship. These models are listed and divided into two subgroups, empirical and normative models. The models are scrutinized with focus on the dentist-patient communicative relationship exclusively. Different doctor/dentist-patient relationships are described. External factors influencing these relationships are defined. An analysis of dentist-patient communication is made, and a new model of dentist-patient communication is suggested, which states that what is done and what is said during dentist-patient encounters will have an impact on outcome. Three different purposes of dentist-patient communication are presented. The process of attaining these is discussed. It is concluded that a theory of communication is lacking in the dental context, and the need to develop a reliable and valid interaction analysis system for the patient-dentist communication is confirmed.

Publication types

  • Research Support, Non-U.S. Gov't
  • Review

MeSH terms

  • Attitude of Health Personnel
  • Authoritarianism
  • Communication*
  • Dental Care / psychology
  • Dentist-Patient Relations*
  • Humans
  • Information Theory
  • Models, Psychological*
  • Outcome Assessment, Health Care
  • Patient Advocacy
  • Patient Participation
  • Reproducibility of Results