Telephone triage--how good are the decisions? (Part 2)

Nurs Stand. 1998 May 20-26;12(35):33-9. doi: 10.7748/ns1998.


This is the second part of a review of the literature about telephone triage and explores the accuracy and reliability of telephone assessment and advice. The authors identify the need to formalise processes of telephone advice and assessment.

Publication types

  • Research Support, Non-U.S. Gov't
  • Review

MeSH terms

  • Emergency Nursing / methods
  • Emergency Nursing / standards*
  • Hotlines*
  • Humans
  • Nursing Assessment / methods
  • Nursing Evaluation Research
  • Practice Guidelines as Topic
  • Triage / methods
  • Triage / standards*