Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory

J Occup Health Psychol. 1998 Oct;3(4):356-367. doi: 10.1037//1076-8998.3.4.356.


Despite the widespread use of self-report measures of both job-related stressors and strains, relatively few carefully developed scales for which validity data exist are available. In this article, we discuss 3 job stressor scales (Interpersonal Conflict at Work Scale, Organizational Constraints Scale, and Quantitative Workload Inventory) and 1 job strain scale (Physical Symptoms Inventory). Using meta-analysis, we combined the results of 18 studies to provide estimates of relations between our scales and other variables. Data showed moderate convergent validity for the 3 job stressor scales, suggesting some objectively to these self-reports. Norms for each scale are provided.

MeSH terms

  • Affect
  • Conflict, Psychological*
  • Employment*
  • Female
  • Humans
  • Interpersonal Relations*
  • Male
  • Occupational Health*
  • Social Support
  • Stress, Psychological / psychology*
  • Workload*