A systematic review of the literature on patient priorities for general practice care. Part 1: Description of the research domain

Soc Sci Med. 1998 Nov;47(10):1573-88. doi: 10.1016/s0277-9536(98)00222-6.


To make health care more responsive to patient needs, insight into patient priorities is needed. A systematic literature review, using electronic and manual searches, was made of studies on patient priorities with regard to primary health care. Data-extraction was performed by two researchers, followed by systematic analyses of study features. 57 studies were included. The aspects of care and methods used showed a wide variation. Aspects most often included were "informativeness", "humaneness" and "competence/accuracy". Based on an analysis of 19 studies, the following aspects were seen by patients as most important in more than 50% of the studies that included them: "humaneness", "competence/accuracy", "patients' involvement in decisions", "time for care", "other aspects of availability/accessibility", "informativeness", "exploring patients' needs", "other aspects of relation and communication" and "availability of special services".

Publication types

  • Review
  • Systematic Review

MeSH terms

  • Adult
  • Aged
  • Attitude to Health*
  • Developed Countries
  • Female
  • Health Priorities*
  • Humans
  • Male
  • Middle Aged
  • Patient Satisfaction*
  • Physician-Patient Relations
  • Research