Interview with a quality leader. Sister Mary Jean Ryan on the first Baldrige Award in healthcare. Interview by Susan V. White and Mary Savitsky.
J Healthc Qual. 2003 May-Jun;25(3):24-5. doi: 10.1111/j.1945-1474.2003.tb01055.x.
J Healthc Qual. 2003.
PMID: 12774644