[Engagement as motivational driver. Processes of change in an Italian department of mental health]

Riv Psichiatr. 2017 Sep-Oct;52(5):189-199. doi: 10.1708/2801.28346.
[Article in Italian]

Abstract

The health care reforms of last years have deeply affected the National Health System, resulting in the need for a change in organizational processes and a more efficient and dynamic change management. An effective change management is not possible without a deep involvement (engagement) of professionals, which is itself a key requisite for motivation. This study aims to examine the main instruments of engagement management, as a tool of change according to a modern reorganization approach. We examine the results of this process in the Mental Health Department of the Local Health Company Naples 3 South in recent years, starting with the analysis of its main weaknesses.

MeSH terms

  • Attitude of Health Personnel*
  • Health Care Reform
  • Health Personnel / education
  • Health Personnel / psychology*
  • Humans
  • Italy
  • Mental Health Services / trends*
  • Motivation*
  • National Health Programs / organization & administration
  • Organizational Innovation*
  • Work Engagement*