'They do not care how much you know until they know how much you care': a qualitative meta-synthesis of patient experience in the emergency department.
Emerg Med J. 2019 Jun;36(6):355-363. doi: 10.1136/emermed-2018-208156. Epub 2019 Apr 19.
Emerg Med J. 2019.
PMID: 31003992