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Twitter and the health reforms in the English National Health Service.
Health Policy. 2013 May;110(2-3):291-7. doi: 10.1016/j.healthpol.2013.02.005. Epub 2013 Mar 13.
Health Policy. 2013.
PMID: 23489388
Use of sentiment analysis for capturing patient experience from free-text comments posted online.
Greaves F, Ramirez-Cano D, Millett C, Darzi A, Donaldson L.
Greaves F, et al.
J Med Internet Res. 2013 Nov 1;15(11):e239. doi: 10.2196/jmir.2721.
J Med Internet Res. 2013.
PMID: 24184993
Free PMC article.
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Harnessing the cloud of patient experience: using social media to detect poor quality healthcare.
Greaves F, Ramirez-Cano D, Millett C, Darzi A, Donaldson L.
Greaves F, et al.
BMJ Qual Saf. 2013 Mar;22(3):251-5. doi: 10.1136/bmjqs-2012-001527. Epub 2013 Jan 24.
BMJ Qual Saf. 2013.
PMID: 23349387
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