Improving Transparency of Hospitals' Performance: Recommendations for Iran

Hosp Top. 2022 Jan-Mar;100(1):16-25. doi: 10.1080/00185868.2021.1904803. Epub 2021 Apr 7.

Abstract

Public reporting of hospitals' performance data is a growing trend. This transparency may improve patient choices, competition, and service quality. This study aims to provide recommendations to improve hospitals' transparency in Iran. A qualitative study designed with 18 semi-structured interviews. Recommendations were categorized into five main themes, including passing a comprehensive law on transparency to create political commitment, educating people and healthcare providers to create the culture, developing a simple and efficient structure to foster transparency, and monitoring and evaluating transparency. The most important issue is political commitment. If it exists, the rest of the obstacles can be solved.

Keywords: Iran; access to information; health care quality assurance; health policy; public reporting of healthcare data.

MeSH terms

  • Hospitals*
  • Humans
  • Iran
  • Qualitative Research