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Can Patient-Provider Interpersonal Interventions Achieve the Quadruple Aim of Healthcare? A Systematic Review.
Haverfield MC, Tierney A, Schwartz R, Bass MB, Brown-Johnson C, Zionts DL, Safaeinili N, Fischer M, Shaw JG, Thadaney S, Piccininni G, Lorenz KA, Asch SM, Verghese A, Zulman DM. Haverfield MC, et al. Among authors: zionts dl. J Gen Intern Med. 2020 Jul;35(7):2107-2117. doi: 10.1007/s11606-019-05525-2. Epub 2020 Jan 9. J Gen Intern Med. 2020. PMID: 31919725 Free PMC article. Review.
Care teams misunderstand what most upsets patients about their care.
Conner AL, Podtschaske BV, Mazza MC, Zionts DL, Malcolm EJ, Thomson CC, Singer SJ, Milstein A. Conner AL, et al. Among authors: zionts dl. Healthc (Amst). 2022 Dec;10(4):100657. doi: 10.1016/j.hjdsi.2022.100657. Epub 2022 Oct 1. Healthc (Amst). 2022. PMID: 36191489 Free article.