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The effects of survey version on patient experience scores and plan rankings.
Beckett MK, Elliott MN, Burkhart Q, Cleary PD, Orr N, Brown JA, Gaillot S, Liu K, Hays RD. Beckett MK, et al. Among authors: cleary pd. Health Serv Res. 2019 Oct;54(5):1016-1022. doi: 10.1111/1475-6773.13172. Epub 2019 May 31. Health Serv Res. 2019. PMID: 31149737 Free PMC article.
Hospital survey shows improvements in patient experience.
Elliott MN, Lehrman WG, Goldstein EH, Giordano LA, Beckett MK, Cohea CW, Cleary PD. Elliott MN, et al. Among authors: cleary pd. Health Aff (Millwood). 2010 Nov;29(11):2061-7. doi: 10.1377/hlthaff.2009.0876. Health Aff (Millwood). 2010. PMID: 21041749
329 results