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Health care quality. Incorporating consumer perspectives.
Cleary PD, Edgman-Levitan S. Cleary PD, et al. JAMA. 1997 Nov 19;278(19):1608-12. JAMA. 1997. PMID: 9370508
Examining the role of patient experience surveys in measuring health care quality.
Anhang Price R, Elliott MN, Zaslavsky AM, Hays RD, Lehrman WG, Rybowski L, Edgman-Levitan S, Cleary PD. Anhang Price R, et al. Among authors: edgman levitan s. Med Care Res Rev. 2014 Oct;71(5):522-54. doi: 10.1177/1077558714541480. Epub 2014 Jul 15. Med Care Res Rev. 2014. PMID: 25027409 Free PMC article.
Analysis & commentary. Measuring patient experience as a strategy for improving primary care.
Browne K, Roseman D, Shaller D, Edgman-Levitan S. Browne K, et al. Health Aff (Millwood). 2010 May;29(5):921-5. doi: 10.1377/hlthaff.2010.0238. Health Aff (Millwood). 2010. PMID: 20439881
Using patient reports to improve medical care: a preliminary report from 10 hospitals.
Cleary PD, Edgman-Levitan S, Walker JD, Gerteis M, Delbanco TL. Cleary PD, et al. Qual Manag Health Care. 1993 Fall;2(1):31-8. Qual Manag Health Care. 1993. PMID: 10131018
Effective reports for health care quality data: lessons from a CAHPS demonstration in Washington State.
Veroff DR, Gallagher PM, Wilson V, Uyeda M, Merselis J, Guadagnoli E, Edgman-Levitan S, Zaslavsky A, Kleimann S, Cleary PD. Veroff DR, et al. Int J Qual Health Care. 1998 Dec;10(6):555-60. doi: 10.1093/intqhc/10.6.555. Int J Qual Health Care. 1998. PMID: 9928595 No abstract available.
Measures of quality: what can public reporting accomplish?
Edgman-Levitan S, Gerteis M. Edgman-Levitan S, et al. Healthc Forum J. 1998 Jan-Feb;41(1):27, 36-7, 61. Healthc Forum J. 1998. PMID: 10175823 No abstract available.
Patient confidence in the health care system.
Edgman-Levitan S, Gerteis M. Edgman-Levitan S, et al. Qual Connect. 1998 Winter;7(1):1-2. Qual Connect. 1998. PMID: 10178777 No abstract available.
The effects of disseminating performance data to health plans: results of qualitative research with the Medicare Managed Care plans.
Smith F, Gerteis M, Downey N, Lewy J, Edgman-Levitan S. Smith F, et al. Health Serv Res. 2001 Jul;36(3):643-63. Health Serv Res. 2001. PMID: 11482593 Free PMC article.
Healthcare in a land called PeoplePower: nothing about me without me.
Delbanco T, Berwick DM, Boufford JI, Edgman-Levitan S, Ollenschläger G, Plamping D, Rockefeller RG. Delbanco T, et al. Health Expect. 2001 Sep;4(3):144-50. doi: 10.1046/j.1369-6513.2001.00145.x. Health Expect. 2001. PMID: 11493320 Free PMC article.
What information do consumers want and need?
Edgman-Levitan S, Cleary PD. Edgman-Levitan S, et al. Health Aff (Millwood). 1996 Winter;15(4):42-56. doi: 10.1377/hlthaff.15.4.42. Health Aff (Millwood). 1996. PMID: 8991253 Review.
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