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Patient neglect in healthcare institutions: a systematic review and conceptual model.
Reader TW, Gillespie A. Reader TW, et al. BMC Health Serv Res. 2013 Apr 30;13:156. doi: 10.1186/1472-6963-13-156. BMC Health Serv Res. 2013. PMID: 23631468 Free PMC article. Review.
CONCLUSION: A social psychology-based conceptual model is developed to explain the occurrence and nature of patient neglect. ...
CONCLUSION: A social psychology-based conceptual model is developed to explain the occurrence and nature of patient neglect. ...
Patient-Centered Insights: Using Health Care Complaints to Reveal Hot Spots and Blind Spots in Quality and Safety.
Gillespie A, Reader TW. Gillespie A, et al. Milbank Q. 2018 Sep;96(3):530-567. doi: 10.1111/1468-0009.12338. Milbank Q. 2018. PMID: 30203606 Free PMC article.
CONTEXT: The use of health care complaints to improve quality and safety has been limited by a lack of reliable analysis tools and uncertainty about the insights that can be obtained. The Healthcare Complaints Analysis Tool, which we developed, was used to analyze a
CONTEXT: The use of health care complaints to improve quality and safety has been limited by a lack of reliable analysis tools and un …
The Healthcare Complaints Analysis Tool: development and reliability testing of a method for service monitoring and organisational learning.
Gillespie A, Reader TW. Gillespie A, et al. BMJ Qual Saf. 2016 Dec;25(12):937-946. doi: 10.1136/bmjqs-2015-004596. Epub 2016 Jan 6. BMJ Qual Saf. 2016. PMID: 26740496 Free PMC article.
The lack of a method for extracting reliable data from these heterogeneous letters hinders their use for monitoring and learning. ...METHODS: HCAT was developed from a taxonomy of healthcare complaints reported in a previously published systematic review. It …
The lack of a method for extracting reliable data from these heterogeneous letters hinders their use for monitoring and learning. ... …
Beyond ideal speech situations: adapting to communication asymmetries in health care.
Gillespie A, Reader T, Cornish F, Campbell C. Gillespie A, et al. J Health Psychol. 2014 Jan;19(1):72-8. doi: 10.1177/1359105313500251. Epub 2013 Sep 20. J Health Psychol. 2014. PMID: 24058108
Patient neglect in 21st century health-care institutions: a community health psychology perspective.
Reader TW, Gillespie A, Mannell J. Reader TW, et al. J Health Psychol. 2014 Jan;19(1):137-48. doi: 10.1177/1359105313500256. Epub 2013 Sep 20. J Health Psychol. 2014. PMID: 24058107 Review.
Patient neglect has previously been conceptualised as a problem associated with hospital staff attitudes and behaviours, with regulation and training cited as solutions. Yet, a community health psychology perspective shows that the wider symbolic, material and relat …
Patient neglect has previously been conceptualised as a problem associated with hospital staff attitudes and behaviours, with regulat …
The caregiving bind: concealing the demands of informal care can undermine the caregiving identity.
Moore H, Gillespie A. Moore H, et al. Soc Sci Med. 2014 Sep;116:102-9. doi: 10.1016/j.socscimed.2014.06.038. Epub 2014 Jun 24. Soc Sci Med. 2014. PMID: 24996218
First, we report a quantitative analysis finding that the majority of disagreements were about caregivers' identity. Caregivers saw themselves as less confident, less intelligent, more embarrassed, more independent and more overprotective than care-receivers rated them to …
First, we report a quantitative analysis finding that the majority of disagreements were about caregivers' identity. Caregivers saw t …
Patient complaints in healthcare systems: a systematic review and coding taxonomy.
Reader TW, Gillespie A, Roberts J. Reader TW, et al. BMJ Qual Saf. 2014 Aug;23(8):678-89. doi: 10.1136/bmjqs-2013-002437. Epub 2014 May 29. BMJ Qual Saf. 2014. PMID: 24876289 Free PMC article. Review.
BACKGROUND: Patient complaints have been identified as a valuable resource for monitoring and improving patient safety. This article critically reviews the literature on patient complaints, and synthesises the research findings to develop a coding taxonomy for analy …
BACKGROUND: Patient complaints have been identified as a valuable resource for monitoring and improving patient safety. This article …
Cognitive function and assistive technology for cognition: a systematic review.
Gillespie A, Best C, O'Neill B. Gillespie A, et al. J Int Neuropsychol Soc. 2012 Jan;18(1):1-19. doi: 10.1017/S1355617711001548. Epub 2011 Dec 12. J Int Neuropsychol Soc. 2012. PMID: 22152338 Review.
The relationship between assistive technology for cognition (ATC) and cognitive function was examined using a systematic review. ...The review makes three contributions: (1) It reviews existing ATC in terms of cognitive function, thus providing a framework for ATC p …
The relationship between assistive technology for cognition (ATC) and cognitive function was examined using a systematic review. ...T …
Perspective-taking is two-sided: Misunderstandings between people with Asperger's syndrome and their family members.
Heasman B, Gillespie A. Heasman B, et al. Autism. 2018 Aug;22(6):740-750. doi: 10.1177/1362361317708287. Epub 2017 Jul 7. Autism. 2018. PMID: 28683569 Free PMC article.
Yet the misunderstandings experienced by people with Asperger's syndrome are usually studied in terms of the individual with a diagnosis, with less emphasis on social relations. We use a two-sided methodology to map out misunderstandings within 22 dyads (n = 44) con …
Yet the misunderstandings experienced by people with Asperger's syndrome are usually studied in terms of the individual with a diagno …
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