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The association between GP and patient ratings of quality of care at outpatient clinics.
Bjertnaes OA, Garratt A, Iversen H, Ruud T. Bjertnaes OA, et al. Fam Pract. 2009 Oct;26(5):384-90. doi: 10.1093/fampra/cmp043. Epub 2009 Jul 7. Fam Pract. 2009. PMID: 19584122 Free PMC article.
Usefulness of a national parent experience survey in quality improvement: views of paediatric department employees.
Iversen HH, Bjertnæs ØA, Groven G, Bukholm G. Iversen HH, et al. Qual Saf Health Care. 2010 Oct;19(5):e38. doi: 10.1136/qshc.2009.034298. Epub 2010 May 31. Qual Saf Health Care. 2010. PMID: 20513791 Free PMC article.
Rasch analysis of the Psychiatric Out-Patient Experiences Questionnaire (POPEQ).
Olsen RV, Garratt AM, Iversen HH, Bjertnaes OA. Olsen RV, et al. BMC Health Serv Res. 2010 Sep 28;10:282. doi: 10.1186/1472-6963-10-282. BMC Health Serv Res. 2010. PMID: 20920164 Free PMC article.
The association between demographic factors, user reported experiences and user satisfaction: results from three casualty clinics in Norway.
Danielsen K, Bjertnaes OA, Garratt A, Forland O, Iversen HH, Hunskaar S. Danielsen K, et al. BMC Fam Pract. 2010 Oct 6;11:73. doi: 10.1186/1471-2296-11-73. BMC Fam Pract. 2010. PMID: 20925930 Free PMC article.
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