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1981 1
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Enhancing the utilization of outpatient mental health services.
Larsen DL, Nguyen TD, Green RS, Attkisson CC. Larsen DL, et al. Community Ment Health J. 1983 Winter;19(4):305-20. doi: 10.1007/BF00755411. Community Ment Health J. 1983. PMID: 6671374
This article describes two sets of field studies undertaken by the program evaluation unit of a community mental health center. These studies analyzed clients' utilization of service and assessed service impact in the process of testing procedural variations in serv …
This article describes two sets of field studies undertaken by the program evaluation unit of a community mental health center …
The evaluation ranking scale: a new methodology for assessing satisfaction.
Pascoe GC, Attkisson CC. Pascoe GC, et al. Eval Program Plann. 1983;6(3-4):335-47. doi: 10.1016/0149-7189(83)90013-7. Eval Program Plann. 1983. PMID: 10267261
An alternative procedure, the Evaluation Ranking Scale (ERS), was formulated and tested. A 2 X 3 design was employed with 246 public health center patients randomly assigned to one of two measurement techniques (ERS vs. a global measure) and one of three informational sets …
An alternative procedure, the Evaluation Ranking Scale (ERS), was formulated and tested. A 2 X 3 design was employed with 246 public heal …
Artifact in client satisfaction assessment: experience in community mental health settings.
LeVois M, Nguyen TD, Attkisson CC. LeVois M, et al. Eval Program Plann. 1981;4(2):139-50. doi: 10.1016/0149-7189(81)90004-5. Eval Program Plann. 1981. PMID: 10253404
A standard client satisfaction questionnaire (CSQ) was modified to yield parallel forms and was administered orally and in writing to 92 clients in two mental health day treatment programs. Satisfaction ratings obtained from these clients were quite similar to out-p …
A standard client satisfaction questionnaire (CSQ) was modified to yield parallel forms and was administered orally and in writing to 92 cli …