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Keys for successful implementation of total quality management in hospitals.
Carman JM, Shortell SM, Foster RW, Hughes EF, Boerstler H, O'Brien JL, O'Conner EJ. Carman JM, et al. Health Care Manage Rev. 1996 Winter;21(1):48-60. Health Care Manage Rev. 1996. PMID: 8647690
Keys for successful implementation of total quality management in hospitals.
Carman JM, Shortell SM, Foster RW, Hughes EF, Boerstler H, O' Brien JL, O'Connor EJ. Carman JM, et al. Health Care Manage Rev. 2010 Oct-Dec;35(4):283-93. doi: 10.1097/HMR.0b013e3181f5fc4a. Health Care Manage Rev. 2010. PMID: 20844354
Assessing the impact of continuous quality improvement/total quality management: concept versus implementation.
Shortell SM, O'Brien JL, Carman JM, Foster RW, Hughes EF, Boerstler H, O'Connor EJ. Shortell SM, et al. Health Serv Res. 1995 Jun;30(2):377-401. Health Serv Res. 1995. PMID: 7782222 Free PMC article.
An integrative model for organization-wide quality improvement: lessons from the field.
O'Brien JL, Shortell SM, Hughes EF, Foster RW, Carman JM, Boerstler H, O'Connor EJ. O'Brien JL, et al. Qual Manag Health Care. 1995 Summer;3(4):19-30. doi: 10.1097/00019514-199503040-00003. Qual Manag Health Care. 1995. PMID: 10144781
Implementation of total quality management: conventional wisdom versus reality.
Boerstler H, Foster RW, O'Connor EJ, O'Brien JL, Shortell SM, Carman JM, Hughes EF. Boerstler H, et al. Hosp Health Serv Adm. 1996 Summer;41(2):143-59. Hosp Health Serv Adm. 1996. PMID: 10157960
Assessing the evidence on CQI: is the glass half empty or half full?
Shortell SM, Levin DZ, O'Brien JL, Hughes EF. Shortell SM, et al. Hosp Health Serv Adm. 1995 Spring;40(1):4-24. Hosp Health Serv Adm. 1995. PMID: 10140873 Review.
Assessing the progress of TQM in US hospitals: findings from two studies.
Shortell SM, O'Brien JL, Hughes EF, Carman JM, Foster RW, Boerstler H, O'Connor EJ. Shortell SM, et al. Qual Lett Healthc Lead. 1994 Apr;6(3):14-7. Qual Lett Healthc Lead. 1994. PMID: 10133644 No abstract available.
The physician's role in quality assessment and improvement.
O'Brien JL, Hughes EF. O'Brien JL, et al. Top Health Care Financ. 1991 Winter;18(2):33-45. Top Health Care Financ. 1991. PMID: 1767442 No abstract available.
Evaluating new ways of managing quality: an interview with Stephen M. Shortell and Jim O'Brien. Interview by Alan B. Cohen.
Shortell SM, O'Brien J. Shortell SM, et al. Jt Comm J Qual Improv. 1994 Feb;20(2):90-6. Jt Comm J Qual Improv. 1994. PMID: 8199660 No abstract available.
Are auditory processing and cognitive performance assessments overlapping or distinct? Parsing the auditory behaviour of older adults.
O'Brien JL, Lister JJ, Fausto BA, Morgan DG, Maeda H, Andel R, Edwards JD. O'Brien JL, et al. Int J Audiol. 2020 Jul 23:1-10. doi: 10.1080/14992027.2020.1791366. Online ahead of print. Int J Audiol. 2020. PMID: 32701036
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