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Patient neglect in healthcare institutions: a systematic review and conceptual model.
Reader TW, Gillespie A. Reader TW, et al. BMC Health Serv Res. 2013 Apr 30;13:156. doi: 10.1186/1472-6963-13-156. BMC Health Serv Res. 2013. PMID: 23631468 Free PMC article. Review.
Aviation and healthcare: a comparative review with implications for patient safety.
Kapur N, Parand A, Soukup T, Reader T, Sevdalis N. Kapur N, et al. JRSM Open. 2015 Dec 2;7(1):2054270415616548. doi: 10.1177/2054270415616548. eCollection 2016 Jan. JRSM Open. 2015. PMID: 26770817 Free PMC article.
Beyond ideal speech situations: adapting to communication asymmetries in health care.
Gillespie A, Reader T, Cornish F, Campbell C. Gillespie A, et al. J Health Psychol. 2014 Jan;19(1):72-8. doi: 10.1177/1359105313500251. Epub 2013 Sep 20. J Health Psychol. 2014. PMID: 24058108
The Healthcare Complaints Analysis Tool: development and reliability testing of a method for service monitoring and organisational learning.
Gillespie A, Reader TW. Gillespie A, et al. Among authors: reader tw. BMJ Qual Saf. 2016 Dec;25(12):937-946. doi: 10.1136/bmjqs-2015-004596. Epub 2016 Jan 6. BMJ Qual Saf. 2016. PMID: 26740496 Free PMC article.
Team situation awareness and the anticipation of patient progress during ICU rounds.
Reader TW, Flin R, Mearns K, Cuthbertson BH. Reader TW, et al. BMJ Qual Saf. 2011 Dec;20(12):1035-42. doi: 10.1136/bmjqs.2010.048561. Epub 2011 Jun 23. BMJ Qual Saf. 2011. PMID: 21700727
Developing a team performance framework for the intensive care unit.
Reader TW, Flin R, Mearns K, Cuthbertson BH. Reader TW, et al. Crit Care Med. 2009 May;37(5):1787-93. doi: 10.1097/CCM.0b013e31819f0451. Crit Care Med. 2009. PMID: 19325474 Review.
Patient complaints in healthcare systems: a systematic review and coding taxonomy.
Reader TW, Gillespie A, Roberts J. Reader TW, et al. BMJ Qual Saf. 2014 Aug;23(8):678-89. doi: 10.1136/bmjqs-2013-002437. Epub 2014 May 29. BMJ Qual Saf. 2014. PMID: 24876289 Free PMC article. Review.
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