Communication skills in diagnostic pathology

Virchows Arch. 2016 Jan;468(1):61-7. doi: 10.1007/s00428-015-1848-y. Epub 2015 Oct 19.

Abstract

Communication is an essential element of good medical practice also in pathology. In contrast to technical or diagnostic skills, communication skills are not easy to define, teach, or assess. Rules almost do not exist. In this paper, which has a rather personal character and cannot be taken as a set of guidelines, important aspects of communication in pathology are explored. This includes what should be communicated to the pathologist on the pathology request form, communication between pathologists during internal (interpathologist) consultation, communication around frozen section diagnoses, modalities of communication of a final diagnosis, with whom and how critical and unexpected findings should be communicated, (in-)adequate routes of communication for pathology diagnoses, who will (or might) receive pathology reports, and what should be communicated and how in case of an error or a technical problem. An earlier more formal description of what the responsibilities are of a pathologist as communicator and as collaborator in a medical team is added in separate tables. The intention of the paper is to stimulate reflection and discussion rather than to formulate strict rules.

Keywords: Communication; Diagnostic pathology; Pathology report; Patient communication; Request form.

MeSH terms

  • Communication*
  • Humans
  • Pathology, Clinical*