Text Messaging in the Patient-Centered Medical Home to Improve Glucose Control and Retinopathy Screening

Health Equity. 2017 Jan 1;1(1):2-6. doi: 10.1089/heq.2016.0003. eCollection 2017.

Abstract

Purpose: To evaluate the effectiveness of a text messaging program (TMP) to improve glucose control, retinopathy screening (RS) rates, and self-care behaviors in patients with uncontrolled type 2 diabetes. Methods: A single-group design with a quasi-systematic random sample (n=20) received educational/exhortational text messages on their cellular phones for 3 months. Subjects, 12 of whom identified as a minority ethnicity, were mostly male, aged 27-73 years. Results: Glucose control and RS rates improved significantly. Subjects (>70%) reported changes in self-care behaviors. Conclusion: Leveraging ubiquitous technology, a TMP for patients with limited access to healthcare education, holds promise.

Keywords: diabetes; diabetes education; patient-centered medical home; retinopathy screening; self-care; text messaging.