Transgender/gender nonconforming adults' worries and coping actions related to discrimination: Relevance to pharmacist care

Am J Health Syst Pharm. 2019 Apr 8;76(8):512-520. doi: 10.1093/ajhp/zxz023.

Abstract

Purpose: Transgender/gender nonconforming (TGNC) adults' worries and coping actions related to discrimination by healthcare professionals were evaluated.

Methods: A community-led participatory approach was used to develop, implement, and analyze the survey. Respondents were recruited using a snowball recruitment method. The questionnaire measured population demographics, health status, worry about discrimination, perceptions of health professional competency in gender-affirming care, and actions taken to cope with discrimination. Analysis used mainly descriptive methods and chi-square analysis, where appropriate.

Results: There were 316 usable responses from a total of 325 responses. The typical respondent was young, white, lived within the Midwest and in urban/suburban areas. About half had college degrees and 41.7% had annual household incomes of less than $25,000. High degrees of depression risk and anxiety were reported along with low self-reported health status. Most used pharmacist services with 41.6% reporting worry about discrimination associated with such services. About half (52.5%) reported pharmacists as having very little or no competency in providing gender-affirming care. Common coping actions included delayed seeking of healthcare and non-disclosure of authentic gender identity. Thirteen percent of respondents avoided healthcare because of perceived purposeful embarrassment experienced at a pharmacy.

Conclusion: Worry about discrimination from pharmacists was common among TGNC adults and was associated with high levels of anxiety. The majority perceived pharmacists to lack competency in transgender care.

Keywords: gender identity; gender nonconforming; patient care; pharmacist; transgender.

MeSH terms

  • Adaptation, Psychological
  • Adolescent
  • Adult
  • Aged
  • Clinical Competence*
  • Culturally Competent Care / organization & administration
  • Female
  • Humans
  • Male
  • Middle Aged
  • Pharmaceutical Services / organization & administration
  • Pharmacists / organization & administration
  • Pharmacists / psychology*
  • Professional-Patient Relations*
  • Social Discrimination*
  • Surveys and Questionnaires / statistics & numerical data
  • Transgender Persons / psychology*
  • Young Adult