Delivering bad or difficult news. An innovative simulation-based education approach to prepare interdisciplinary fellowships

J Commun Healthc. 2024 Mar;17(1):44-50. doi: 10.1080/17538068.2023.2192578. Epub 2023 Mar 23.

Abstract

Background: There is limited data on the effectiveness of training interventions to improve the delivery of bad news.

Methods: This preliminary research included pre-post assessments and an open-ended survey to evaluate the effectiveness and perceived value of training on delivering bad news for 26 first- and second-year fellows from five adult and pediatric fellowship programs.

Results: There was a significant increase in faculty assessment scores (34.5 vs. 41.0, respectively, Z = -3.661, p < 0.001) and Standardized Patient (SP) assessment scores (37.5 vs .44.5, respectively, Z = -2.244, p = 0.025). Fellows valued having a standard framework to aid in the delivery of bad news; receiving targeted feedback and having the opportunity to apply their skills in a subsequent case.

Conclusions: A one-hour, four-phase lesson plan that includes an individualized training approach and simulation do-overs can be effective and valuable for preparing fellows to deliver bad news.

Keywords: Communication programs; patient simulation; truth disclosure.

MeSH terms

  • Adult
  • Child
  • Educational Status
  • Fellowships and Scholarships*
  • Humans
  • Interdisciplinary Studies
  • Surveys and Questionnaires
  • Truth Disclosure*